What to clarify as an initial trade enquiry develops: scope, responsibilities, product details, commercial terms and the next step.

01

Define the conversation.

An introduction, an enquiry and an agreed commercial arrangement are different stages. At the beginning, be clear about which stage you are at and what you are asking the other party to consider.

As the conversation develops, identify the product and scope being discussed. If there are several possibilities, give each a clear description so that responses can be compared consistently.

02

Make the scope understandable.

Ask what is included in a proposal and which matters need a separate arrangement. Discuss the responsibilities of each party and the information each will need to provide.

Do not assume that a discussion about the goods automatically covers every activity associated with their movement. A written description of the proposed scope helps make the next conversation more useful.

03

Look at the whole proposal.

Read the product description, quantity, price basis, currency, payment terms and proposed timing together. These details should refer to the same requirement.

Ask about assumptions and exclusions that affect the proposal. Where specialist advice or documentation is needed, identify who will arrange it. This note is a guide to preparing questions, rather than advice on a particular transaction.

04

Agree what happens next.

A productive conversation ends with a clear next action: the information to share, the point to confirm or the proposal to review. Identify who will take that action and any relevant date.

If a requirement changes, explain the change and revisit the affected details. Keeping the discussion current is part of building a workable understanding between everyone involved.

A useful next step is one that everyone can describe in the same way.
CONTINUE READINGA clearer enquiry. A better starting point.